Change Readiness (of Organizations and Individuals)
Internal - What makes people want to change?
- Dissatisfaction with the current situation
- Belief that things could be better
- Belief that they can influence things (make a difference)
- An understanding of what’s in it for them, and for the organization
External - What do people need in order to believe that change will succeed?
-
The support of management, including:*
A shared vision of the desired future*
Resources (money, time)*
Priority*
Training in areas needed to successfully implement changes*
By example, living the culture they are asking workers to live
-
The support of the culture, including:*
Trust between individuals and groups (based on open, honest communications and systems that support this communication)*
The encouragement of risk-taking and learning*
Teamwork
• Question 1
- Can individuals be change ready in an organization that isn’t change ready?
• Question 2
- Can an organization be change ready if the individuals in it aren’t change ready?